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Legal & Privacy

Cookie Policy

We believe in transparency. This page explains how Upward Lighting uses cookies on our website, what choices you have, and how we stay compliant with global privacy standards.

Effective Date: January 1, 2024 Last Updated: June 1, 2025

What Are Cookies?

Understanding the basics

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the website owners.

When you visit the Upward Lighting website, our web server sends a cookie to your browser, which stores it on your device. On your next visit, the browser sends this cookie back to the server, allowing us to recognize you and remember your preferences.

Secure
Cannot carry viruses or install software
Temporary
Session or time-limited expiry
Transparent
You can view and delete at any time

How We Use Cookies

Our purposes for using cookies

Upward Lighting uses cookies to enhance your browsing experience, understand how our website is used, and support our business operations. Specifically, we use cookies to:

  • Remember your preferences -- such as language settings, preferred product categories, and contact form data to save you time on repeat visits.
  • Analyze website performance -- to understand which pages are most visited, how long users stay, and where they come from, helping us improve our content and navigation.
  • Support inquiry and quotation flows -- to maintain session continuity when you submit product inquiries, request quotes, or download catalogs.
  • Deliver relevant content -- to show product information and marketing materials relevant to your region (UAE, UK, Germany, Australia, and other markets we serve).
  • Ensure website security -- to detect and prevent fraudulent activity, spam submissions, and unauthorized access.

Your Choices & Rights

You are in control of your cookie preferences.

You have the right to decide whether to accept or reject optional cookies. You can exercise your cookie preferences in the following ways:

Accept All

Enable all cookies for the best website experience, including analytics and personalized content tailored to your region and interests.

Manage Preferences

Choose which categories of optional cookies you allow. Strictly necessary cookies will always remain active to ensure site functionality.

Reject Optional

Decline all optional cookies. Only strictly necessary cookies will be used. Some features may be limited as a result.

Browser Controls

Delete or block cookies directly through your browser settings. Note that blocking all cookies may affect website functionality.

Please note: Withdrawing your consent will not affect the lawfulness of any processing we carried out prior to your withdrawal, nor will it affect processing of your personal data conducted on non-cookie-based legal grounds.

Manage Cookie Settings

Update your preferences at any time.

You can update or withdraw your cookie consent at any time by using the options below. Changes will take effect immediately and your preferences will be saved for future visits.

Strictly Necessary
Required for site functionality
Always On
Analytics Cookies
Help us improve our website
Functional Cookies
Personalization and preferences
Marketing Cookies
Relevant ads and campaign tracking

Compliance & Legal Basis

Our commitment to global privacy standards.

Upward Lighting is committed to complying with applicable data protection and privacy laws in the markets we serve. Our cookie practices are designed to meet the requirements of the following frameworks:

GDPR
EU / EEA
General Data Protection Regulation -- covers UK, Germany, France, Netherlands, Spain, Sweden, Finland, Poland, Portugal, Italy, Greece
PDPA
APAC Region
Personal Data Protection Acts -- applicable to operations serving Thailand, Malaysia, Singapore, and other APAC markets
PIPEDA
Canada
Personal Information Protection and Electronic Documents Act -- applicable to Canadian customers and partners

Legal Basis for Processing

  • Consent -- for analytics, functional, and marketing cookies. You may withdraw consent at any time via the settings above.
  • Legitimate Interests -- for strictly necessary cookies required to provide the service you have requested.
  • Contract Performance -- for cookies that support inquiry forms, quotation requests, and order processing.

Browser-Level Cookie Controls

You can also manage cookies directly through your browser. Instructions for major browsers:

Questions About This Policy?

If you have any questions about how Upward Lighting uses cookies, or wish to exercise your data rights, please contact our privacy team. We aim to respond within 5 business days.

Contact Us
Company
Upward Lighting Co., Ltd.
Location
Zhongshan City, Guangdong, China
Policy Version
v2.1 -- June 2025